The Domiciliary Oxygen program has been involved in tendering out all the Oxygen requirements of the State-wide equipment program of Victoria.
As a result of this process Air Liquide Healthcare has been nominated as the successful candidate and will be the sole provider for the Domiciliary Oxygen program in the State-wide equipment program.
If your oxygen is supplied by Air Liquide Healthcare there will be no change to your current delivery or supply.
If your oxygen is supplied by either Aeris (Supa Gas) or BOC you will be contacted with further information by SWEP and Air Liquide as to when your new oxygen equipment will be delivered.
You will not be without your current supply as we will ensure that your oxygen requirements are met within this process continuously.
If you require any further information regarding this change please feel free to contact the Domiciliary Oxygen Team on 1300 747 937.
SWEP are excited about the upcoming changes for repairs and reissue with the appointment of Chemtronics as the statewide provider of these services. Over the coming months a well developed and considered transition plan will be implemented to ensure continuity of service. This transition plan is anticipated to commence on December 1st 2011 and be completed by 1st February 2012. We will provide updates of the progress in the coming weeks.
Thank you for your understanding during this period. We would appreciate any and all feedback about Chemtronics and the transition, please use the contact page to provide your experience of this new service.
The Victorian State-wide equipment program (SWEP) provides people with a permanent or long-term disability with subsidised aids and equipment to enhance independence in their home, facilitate community participation and support families and carers in their role.
Principles
The key principles underpinning the SWEP are to improve outcomes for individuals and aim to achieve a customer focused service through:
Streamlined and timely access to an integrated and coordinated service delivery system.
Transparent processing, prioritisation and equitable access.
Efficient and cost effective use of resources.
Objectives
The objectives of the Victorian State-wide equipment program (SWEP) are to provide:
Subsidised aids and equipment that support goals and plans of an individual at key life stages.
Streamlined, single point of access for individuals irrespective of their place of residence.
A cost-effective aids and equipment program which maximises assistance to as many individuals as possible.
